Fribe Form® is a registered brand owned by Ta Mig På Ordet, TMPO AB, which is responsible for the processing of personal data that you submit to us or that we collect about you to fully manage our relationship with you.
PERSONAL DATA THAT HELPS US SERVE YOU IN THE BEST WAY
When ordering a product we will process the personal data that you provide us with, such as your name, address, mobile / phone number, e-mail address, customer number, and other reference numbers. Further, we will process information about your purchase, purchase history, and payment method. When you use our site we will also process personal data such as your IP address, information about the hardware and software you use and its settings, what products you visited or added to our shopping basket, and information about your other use of our services and products.
The legal basis for our processing of your personal data is necessary to fulfill the contract with you and/or for compliance with the legal obligations that we are subject to. We will process the necessary personal data you provide us with in order to manage our customer relationship with you, including your purchases, and your possible request for the use of withdrawal rights, warranty, or complaint. If you choose to not provide us with this personal data, we will not be able to deliver our products or fulfill our commitments to you. We will process your provided name, address, mobile phone number, and e-mail address of the transaction for accounting purposes, and to be able to contact you for information and marketing purposes and send, for example, newsletters via email or text message. The processing involves situations where we wish or need to do something essential to our advantage. Such a legitimate interest that e.g. market our products exists in light of the potential benefits this brings to you as our customer. Our interest in processing your personal data for this purpose, therefore, precedes your possible interest in protecting your integrity.
FOR HOW LONG?
We only process your personal data for as long as needed for the processing related to the purposes for which the data was provided or collected. The same personal data can be stored in several different locations and for different purposes. Personal data that has been deleted from a system may still exist in another system or for another purpose where the personal data is still needed. We process personal data to administer our customer relationship, including your purchases, or to fulfill our legal obligations or contracts, such as fulfilling claims, warranty or withdrawal obligations, during the time that we must manage the customer relationship and fulfill our contractual or legal obligations towards you. Personal data that we process for accounting purposes will, according to applicable accounting legislation, be stored for seven years.
We will take measures to maintain your personal data correct, complete, and updated. You have the right to correction of incomplete or incorrect personal data. Furthermore, you have the right to request an extract of the register regarding your personal data that we process. If the processing of your personal data is based on a balance of interest and you believe that your integrity interests outweigh our legitimate interest in processing your personal data you are entitled to object to the processing by contacting us. If you object to the processing, we must demonstrate a compelling justified reason to continue the processing of your personal data. You are also always entitled to say no to the processing of your personal data that takes place for direct marketing purposes. Under certain prerequisites, such as when you have revoked previously submitted consent and there is a lack of other legal grounds for the continued processing of your personal data, you are entitled to request that your personal data be deleted. Under certain prerequisites, you are entitled to limit the processing of your personal data to solely include storage of personal data, e.g. during the period we investigate whether you have the right to deletion. You are entitled to receive a confirmation from us that your personal data is processed by us and if such is the case, receive access to the personal data and the purpose of the processing, the categories of personal data that are processed, receivers of personal data, the time period during which the personal data is processed, information about your rights and the source from which the personal data is collected. In addition, you are also entitled to request the right to receive copies of your personal data in a common electronic format. You are entitled to receive the personal data that we process about you, in a structured, generally used, and machine-readable format and have the right to transfer this information to another data controller when such is technically possible.
Welcome to contact us with questions or complaints concerning the processing of your personal data. You are also entitled to submit complaints regarding the processing of your personal data to:
Fribe Form®/Ta Mig På Ordet, TMPO AB is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs, or renders production, delivery, or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties in procuring raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labor conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.
Also, read at EU’s website for Online Dispute Resolution http://ec.europa.eu/odr.
This website is maintained by Fribe Form®, Ta Mig På Ordet, TMPO AB and uses modern technologies such as WordPress and Zettle as CMS and E-commerce systems, along with responsive design to adapt the visual appearance of the website for different platforms and screens.